Privacy policy
Privacy statement
IndustriaX Limited values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.
Who We Are
IndustriaX Limited is a global leader in supplying genuine PLC and DCS parts, with over 100,000 items in stock. We specialize in hard-to-find and obsolete automation components from top brands like Bently Nevada, Honeywell, and ABB.
Our headquarters and strategic warehouse are located in China, enabling us to offer fast and reliable global delivery. We are committed to expert sourcing, competitive pricing, and exceptional customer service.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address, and company details.
- Order Information: Products purchased, order history, payment method (note: we do not store full payment details).
- Technical Data: IP address, browser type, pages visited, time spent on site, and referring URLs.
We collect data when you: - Browse or interact with our website
- Submit inquiries or request quotes
- Make a purchase
- Subscribe to newsletters or marketing emails
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you regarding inquiries or transactions
- Improve our website, services, and customer experience
- Prevent fraud and ensure site security
- Send marketing materials (only with your consent)
We do not sell or rent your personal data to third parties.
Data Sharing
We may share your information with trusted third parties under the following circumstances:
- Logistics providers for order fulfillment
- Payment processors for secure transactions
- Legal or regulatory authorities if required by law
All third parties are required to respect your data and comply with applicable data protection laws.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.
Our website uses SSL encryption and is hosted on secure servers provided by Shopify.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent for marketing at any time
- File a complaint with your local data protection authority
To exercise your rights, contact us using the information below.
Cookies & Tracking
We use cookies and similar technologies to enhance user experience, analyze website traffic, and support marketing efforts. You can control cookie preferences through your browser settings.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date. Continued use of our services after updates indicates your acceptance of the revised policy.